Introduction Thank you for choosing The Skin Games. We truly value your business and strive to make your experience with us satisfactory. However, we understand that there may be circumstances where you want to return a product or request a refund. For this reason, we have created a comprehensive Refund and Return Policy to facilitate such requests.
Event Tickets If you are unable to attend an event for which you have purchased a ticket, you may request a full refund up to 7 days prior to the event date. Any requests received less than 7 days before the event date will not be eligible for a refund. Please fill out the refund request form located under this policy on our website with your order number and the reason for your request.
Player Registrations There are no refunds for player registrations.
Subscription Services Subscription services are non-refundable. However, they can be canceled at any time. To cancel your subscription, log into your account on our website and follow the steps to cancel the subscription.
Sponsorship Contracts Please note that once entered, sponsorship contracts must be honored for the full duration of the sponsorship. Sponsorship fees are not refundable.
Initiating a Return or Refund To initiate a return or refund, please fill out the refund request form located under this policy on our website. Include your name, the product or service you wish to return or cancel, your order or registration number, and the reason for the return or cancellation. We will respond within 48 hours with further instructions.
Processing Time Once we have received your refund request, please allow up to 10 business days for us to process your refund. The refund will be issued to your original method of payment unless otherwise arranged.
Contact Information If you have any questions regarding this policy, please contact us at info@theskingames.com or by mail: The Skin Games
1630 Oakland Rd Ste A114,
San Jose, California, 95131,
United States.
We reserve the right to change this Refund and Return Policy at any time. Any changes will be posted on this page, and your use of our website following these changes means you accept the revised policy.